Education, a space to create lasting impact for generations

Going by the consumer behavioural studies, researchers in marketing have documented that, every DELIGHTED customer shares with at least 6 of his friends / families about his great experience with a brand. He becomes a brand ambassador to endorse your brand among his friends and acquaintances. It has been estimated that in the era of social media, this effect multiplies to about 60 folds (spreads across the country and the world).

On the contrary, a DEJECTED and DISAPPOINTED customer, shares with no less than 20 of his friends/acquaintances/strangers about the abysmal service rendered, and this spreads anywhere between 80-100 folds! People take pleasure in sharing ‘Khundak’ wali stories….

Now look at the impact every DELIGHTED customer is going to cause and every DISAPPOINTED one is going to cause……… More and MORE Delighted students and families we make, we not only get their heart-felt blessings, but they also drive more walk-ins who need no convincing…They come to pay and join.

Especially, in the space of Education, the impact is unimaginable. Every family will bless for generations to come.

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Here is a small episode that happened yesterday…

I finished my class at CP and came out. It was evening, about 5:30pm. I was strolling in CP and clicking a few interesting pictures (you can check on twitter @sreenindia) on the occasion of Independence day. Suddenly three youngsters came to me and asked me whether I will give them a short interview on five questions based on the relevance of INDEPENDENCE DAY! They run a channel on YOUTUBE… I interacted and responded to their questions.. When they got to know that I am part of CL, all the three youngsters who were till then a little haughty, melted like anything. Two of them told how CL has impacted their families, by helping their brothers/sisters realize their dreams… They profusely apologized. They stayed for a while to ask advise for their journey of life, business, channel etc.

Another episode happened, on the last Saturday. I was waiting outside Manav Rachna university for a pick up, looking into my mobile and responding on whatsapp. Suddenly I had a tap on my shoulder. When I turned around, I found a family, husband-wife with a kid in arms smiling at me. The couple were students of IWSB in 2008-2010. I just hugged them. They noticed me standing by the road, as they drove and took a turn to come and stop, to ask if I need any help, to be dropped….

I can keep narrating many stories…I am sure each one of you is creating such an impact that is far reaching…which you will narrate your lifetime.

Let us be the catalysts for transformation of the families that we touch. Let us make it happen.

4 Responses

  1. Sreeni , thank you for being the guiding light at the time when it was the most needed.I will remain indebted to you for rest of my life,for making me aware of my inner potential.

    Like

  2. gud.

    On 8/8/16, The journey within – Awakening the Self

    Like

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